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RESIDENTIAL PROPERTY MANAGEMENT

A HOLISTIC PROPERTY MANAGEMENT SERVICE

Our in house property, lettings and estate management service is provided by our ARLA accredited property experts. Through exposure to our development division, the residential team is able to give an unrivalled service, including in-depth knowledge of property operations and design trends and requirements.

On acquisition of a new build property, our team can manage snagging, warranty registration, tenant staging, service charge and ground rent liabilities, while ensuring your property is prepared for occupation and meets the latest regulatory and compliance requirements, including those introduced through the Renters’ Rights Act.

If you have an existing single property or buy to let portfolio, we will conduct a full property review when we take possession of the property, including management of your liabilities and optimising your return.

 

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WHAT'S NEXT
STARTS HERE

  • 100%

    Occupancy across our Residential portfolio

  • 26.4
    months

    Average tenancy

  • 6
    days

    Average void period

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Every aspect of management covered

  • One point of contact in an established team
  • All your properties and lease liabilities in one place
  • Expert management and design and build knowledge
  • Proactive compliance management, including support with the Renters' Rights Act and evolving legislation
  • No marketing and tenant find fees
  • One transparent management fee which is only paid when you are
  • Digital access to statements and tenancy documents
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TRACK RECORD

IN THE WORKS

BEHIND THE SCENES

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Property management companies handle tenant recruitment, day-to-day care, rent collection, repairs, compliance and financial reporting for landlords. CERT’s ARLA-accredited team manages everything, from snagging and staging for new builds to ongoing support and compliance, maximising landlord returns and tenant satisfaction.

Property managers streamline the letting process, reduce vacancies, oversee maintenance and handle legal requirements, giving landlords peace of mind. CERT achieves near-100% occupancy rates and offers transparent online access to statements, documents and tenancy information for maximum ease and control.

Most firms offer tenant find, rent collection, property inspections, maintenance and help with service charges. CERT goes beyond the basics, providing warranty registration, tenant staging, new development handover and proactive void-minimising strategies, backed by a reputation for tenant care.

Fees commonly include a tenant-find charge and a management fee based on rent collected. CERT offers a competitive “Let Only Fee” of £500 + VAT (deducted from the first month’s rent), plus full management at 12% + VAT, with transparent pricing and no hidden charges.

Online platforms provide instant access to financial statements, tenancy documents and management updates. CERT’s secure landlord portal delivers convenience, transparency and real-time control over every aspect of your portfolio.

Managers use proactive marketing, efficient tenant transitions and strong local networks to keep occupancy high. CERT’s blend of professional marketing and process optimisation results in an average void period of just 6 days, keeping rental income consistent.

ARLA accreditation means rigorous standards, ongoing training and best-in-class compliance. By choosing CERT, landlords benefit from superior service, industry expertise and full assurance that their property and tenancies are in safe hands.

Professionally managed tenancies are usually longer thanks to better landlord-tenant relationships. On average, CERT-managed tenancies last over 26 months, thanks to professional management and strong community engagement.

For new builds, property managers help with snagging, staging, warranty registration, service charge setup and ground rent management. CERT provides a specialised handover service to ensure your investment is ready for tenants and set up for success.

The average void period across CERT’s residential portfolio is just 6 days. Proactive tenant-find strategies and efficient tenancy transitions ensure maximum occupancy and consistent returns.